Knowledge base

HP Z800 Workstation Slot Order & Configuration

Posted in Pro Tools

HP Z800 Workstation Slot Order & Configuration With Pro Tools HDX, HD Native, and HD Accel Systems


Singe Card Configuration for HDX and HD Native When Used Without Expansion Chassis:

CPU Slot Slot Type Card
Slot 1 PCIe x8 mechanical, x4 electrical Avid Nitris DX or Avid Mojo DX
Slot 2 PCIe x16 (Graphics) NVIDIA graphics card (see supported cards and required drivers below)
Slot 3 PCIe x8 mechanical, x4 electrical Optional for HDX PCIe or HD Native PCIe
Slot 4 PCIe x16 mechanical, x8 electrical Optional for HDX PCIe or HD Native PCIe
Slot 5 PCIe x16 Preferred for HDX PCIe or HD Native PCIe 
Slot 6 PCI 32-bit 33MHz Secondary SAS Port (Embedded)
Slot 7 PCIe x16 mechanical, x8 electrical Shared Storage Controllers:
  • Atto FC-41ES - MediaNetIntel
  • PRO 1000 PT - ISIS
Local Storage Controllers:
  • ATTO UL5D
  •  

Two Card Configuration for HDX and HD Native When Used Without Expansion Chassis:
CPU Slot Slot Type Card
Slot 1 PCIe x8 mechanical, x4 electrical Avid Nitris DX or Avid Mojo DX
Slot 2 PCIe x16 (Graphics) NVIDIA graphics card (see supported cards and required drivers below)
Slot 3 PCIe x8 mechanical, x4 electrical Do not use
Slot 4 PCIe x16 mechanical, x8 electrical HDX PCIe (connect primary peripheral to this card)
Slot 5 PCIe x16 HDX PCIe
Slot 6 PCI 32-bit 33MHz Secondary SAS Port (Embedded)
Slot 7 PCIe x16 mechanical, x8 electrical Shared Storage Controllers:
  • Atto FC-41ES - MediaNetIntel
  • PRO 1000 PT - ISIS
Local Storage Controllers:
  • ATTO UL5D
  •  

Three Card Configuration for HDX and HD Native When Used Without Expansion Chassis:
CPU Slot Slot Type Card
Slot 1 PCIe x8 mechanical, x4 electrical Avid Nitris DX or Avid Mojo DX
Slot 2 PCIe x16 (Graphics) NVIDIA graphics card (see supported cards and required drivers below)
Slot 3 PCIe x8 mechanical, x4 electrical HDX PCIe (connect primary peripheral to this card)
*Slot Not Accessible when using Quadro FX 4800
Slot 4 PCIe x16 mechanical, x8 electrical HDX PCIe 
Slot 5 PCIe x16 HDX PCIe
Slot 6 PCI 32-bit 33MHz Secondary SAS Port (Embedded)
Slot 7 PCIe x16 mechanical, x8 electrical Shared Storage Controllers:
  • Atto FC-41ES - MediaNetIntel
  • PRO 1000 PT - ISIS
Local Storage Controllers:
  • ATTO UL5D
  •  


Configuration for HD Accel When Used Without Expansion Chassis:

CPU Slot Slot Type Card
Slot 1 PCIe x8 mechanical, x4 electrical 1394b PCI-Express HBA (w 8K buffers) required for Mojo or Mojo-SDI — see below for specific requirements
Slot 2 PCIe x16 (Graphics) NVIDIA graphics card (see supported cards and required drivers below)
Slot 3 PCIe x8 mechanical, x4 electrical HD Accel (with HD3 system)
Slot Not Accessible when using Quadro FX 4800
Slot 4 PCIe x16 mechanical, x8 electrical HD Accel (with HD2 or HD3 system)
Slot 5 PCIe x16 HD Accel Core (HD1, HD2, or HD3 system)
Slot 6 PCI 32-bit 33MHz Secondary SAS Port (Embedded)
Slot 7 PCIe x16 mechanical, x8 electrical Shared Storage Controllers:
  • Atto FC-41ES - MediaNetIntel
  • PRO 1000 PT - ISIS
Local Storage Controllers:
  • ATTO UL5D


Configuration for HD Accel When Used With Qualified Expansion Chassis:

CPU Slot Slot Type Card
Slot 1 PCIe x8 mechanical, x4 electrical 1394b PCI-Express HBA (w 8K buffers) required for Mojo or Mojo-SDI — see below for specific requirements and expansion chassis configuration
Slot 2 PCIe x16 (Graphics) NVIDIA graphics card (see supported cards and required drivers below)
Slot 3 PCIe x8 mechanical, x4 electrical Empty
Slot Not Accessible when using Quadro FX 4800
Slot 4 PCIe x16 mechanical, x8 electrical Empty
Slot 5 PCIe x16 Magma EB7 Host Adapter
or Magma PE6R4 Host Adapter
Slot 6 PCI 32-bit 33MHz Secondary SAS Port (Embedded)
Slot 7 PCIe x16 mechanical, x8 electrical Shared Storage Controllers:
  • Atto FC-41ES - MediaNetIntel
  • PRO 1000 PT - ISIS
Local Storage Controllers:
  • ATTO UL5D


Expansion Chassis Configuration for HD Accel


Magma or Digidesign EB7 PCIe-to-PCIe 7 Slot Expansion Chassis:
Slot orders in the chassis run from left (closest to the power supply) to right.
Slot Card
Chassis Slot 1 HD Accel Core card (PCIe)
Chassis Slot 2 HD Accel PCIe card or Empty
Chassis Slot 3 HD Accel PCIe card or Empty
Chassis Slot 4 HD Accel PCIe card or Empty
Chassis Slot 5 HD Accel PCIe card or Empty
Chassis Slot 6 HD Accel PCIe card or Empty
Chassis Slot 7 HD Accel PCIe card or Empty

Magma PE6R4 Expansion Chassis:
PCIe Host Card, PCI-X cards in chassis.

Slot Card
Chassis Slot 1 HD Core card (PCI)
Chassis Slot 2 HD Accel card or HD Process card or Empty
Chassis Slot 3 HD Accel card or HD Process card or Empty
Chassis Slot 4 HD Accel card or HD Process card or Empty
Chassis Slot 5 HD Accel card or HD Process card or Empty
Chassis Slot 6 HD Accel card or HD Process card or Empty
Slot orders in the chassis run from left (closest to the power supply) to right. After the HD Core card which is always first, all Accel cards should go before any Process cards.


Additional Requirements


1394 Mojo and Mojo-SDI Configuration Requirements (slot #1 requirement)
Avid Mojo and Mojo-SDI  must connect via specific add-in 1394b PCI-Express Firewire cards (with 8K buffers) which must be installed in Slot #1. The Z800 embedded 1394 port cannot be used for connectivity to Mojo or Mojo-SDI.

Current qualified PCI-Express 1394b Firewire card:


Please Note: The following are required for StarTech PEX1394B3 compatibility with Windows XP:
  • Windows XP Service Pack 3 required
  • Microsoft hotfix KB955408 (StarTech PEX1394B3 must be installed in machine prior to running hotfix)

AVOption|V10 Configuration Requirements
AVoption|V10 must be connected directly to the Z800 embedded 1394 port. It will not be recognized if connected to the StarTech PEX1394B3 card.

Utilization of embedded (on-board) Ethernet ports:
The HP Z800 Workstation has an Embedded Broadcom BCM5764 GbE NIC with two on-board Ethernet ports which can be used individually or simultaneously for the following:

  • Video Satellite and/or Ethernet control surface: ICON System (D-Control, D-Control ES, D-Command, D-Command ES), C|24, ProControl, Control|24.
  • Note: Not qualified for Avid ISIS connectivity.

Graphics Requirements

 
Supported Nvidia Graphics Cards
  • NVIDIA Quadro FX 4800 1.5GB PCIe video board
  • NVIDIA Quadro FX 3800 1.5GB PCIe video board
  • NVIDIA Quadro FX 1800 768MB PCIe video board
  • NVIDIA Quadro FX 580 512MB PCIe video board
  • NVIDIA Quadro NVS 290 256MB PCIe video board
Supported Nvidia Quadro FX Graphics Drivers
Pro Tools Only:
  • Quadro driver version 259.81 (Windows Aero mode supported)
    or
  • Quadro driver version 191.78 (Windows Aero mode supported)
Pro Tools / MediaComposer Co-Install:
  • Quadro driver version 190.38 (Windows Aero mode not supported)

HP Performance Advisor


Using HP Performance Advisor
HP Performance Advisor is a utility created by HP which provides detailed system information and access to the computer’s BIOS settings.  Download and install HP Performance advisor here:
  1. Launch HP Performance Advisor and click on Your Computer
  2. On the Block Diagram page, click on BIOS
  3. Scroll down to the BIOS settings section
  4. Under Power > OS Power Management
    • Change Runtime Power Management from Enable to Disable
    • Change MWAIT-Aware OS from Enable to Disable
    • Change Idle Power Savings from Enhanced to Normal
  5. Under Power > Hardware Power Management
    • Change Intel Turbo Boost Technology from Enable to Disable
    • Change Enhanced Intel Turbo Boost Technology from Enable to Disable
  6. Under Advanced > Processors
    • Change Hyper-Threading from Enable to Disable
  7. Close HP Performance Advisor
  8. Restart the computer

More Information

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Avid Support How To Video Series

Posted in Pro Tools


Professional Services and Customer Success have come together to bring you the most useful content that will not only show you
some things you might not already know, but it will also better prepare you in the event you need to start a web case or call support. 

Knowing exactly what logs to gather, what basic troubleshooting steps to perform first, and how to be better prepared before calling support will help us come to a resolution quicker and give you the valuable time you need to stay creative!

We are excited to bring you this great new resource that will continue to grow, Subscribe to this page so you will be notified when new content is added!

Sincerely, 

The Avid Services and Customer Success Creative Learning Team

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eMix v5.3.x Upgrade S5 Fusion

Posted in Pro Tools

This guide is for the System 5 Fusion console comprising the SC264D with 1 or 2 integrated DSP cards. Please refer to the System 5 version of this document for the correct procedure if your console has separate SC264 and DF66/DF70 DSP Core.

The new software version 5.3.x of eMix is available free of charge to all eligible S5 customers by means of entering an Activation code into their Avid Account. The activation code is obtained on request from Avid Customer Service. Customers running any previous version 5 eMix (v5.0.0 and above) are eligible for a free upgrade / Activation code. Customers running eMix version 4 or earlier should contact their local reseller or Avid Sales Office.


There is a step-by-step upgrade guide that covers Activation, uninstalling the existing version of eMix, and installation and configuration of the new revision. please see 'Upgrading eMix_5_3_0_S5Fusion.pdf' attached to this article.

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How to select a storyline in a queue

Posted in Pro Tools

< Back to search Results
Avid Knowledge Base
How to select a storyline in a queue

Last Updated : January 14, 2014
Products Affected : iNEWS

How can I select a story line in a queue?
You can use SHIFT + END to select a single line. 
 
The highlight line starts where the cursor is towards your right. E.g: 
 
**** 
"This is an example for you." 
**** 
 
If from the last sentence your cursor is between "e" and "x", your highlighted line will be: 
"xample for you". 

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Pro Tools HD 7.4cs10 Update for Mac OS X (Tiger)

Posted in Pro Tools

Compatibility

  • Avid Mojo
  • Avid Mojo SDI
  • Command|8
  • Control|24
  • C|24
  • D-Command ES Systems
  • D-Command Systems
  • D-Control ES Systems
  • D-Control Systems
  • Digidesign Expansion|HD 6 Slot Expansion Chassis
  • MachineControl
  • Magma PE6R4 Expansion Chassis
  • Pro Tools HD 7.4 Intel Mac
  • Pro Tools HD 7.4 PPC Mac
  • ProControl

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Coda Playback in Sibelius 7

Posted in Pro Tools

A Coda refers to music that comes at the very end of a song with a repeating structure.  They are normally separated from the preceding music by a gap.
 
To create a coda structure that will be recognised and play back properly in Sibelius 7, you need to follow these instructions carefully:
 

1. Create the necessary bars at the location where the music for the Coda itself will go.


2. Select the barline just before the coda begins, and choose Double from Notations Tab > Common > Barline (because codas are normally preceded by double barlines, to show the end of the previous section):
 
User-added image
 
User-added image
 
 

3. Choose Layout Tab > Breaks > Split System. This creates a gap after the selected barline, which is a standard appearance for a coda ending that starts on a line that already contains other music. You can just add a system break here to start the Coda on the next line if you prefer of course too:
 
User-added image
 
User-added image
 
*Drag the barline at the start of the second half of the system in order to increase or decrease the gap if necessary (to remove the gap entirely, select the barline after the gap and choose Appearance Tab > Design and Position > Reset Position).

Mac OS X Spotlight does not search ISIS workspaces

Posted in Pro Tools

The Mac OS X Spotlight function is disabled intentionally on ISIS workspaces to maximize performance. Avid do not recommend enabling Spotlight on ISIS workspaces.

However, if it is absolutely necessary to have Spotlight functionality on an ISIS workspace, it is possible to enable it by deleting the hidden .metadata_never_index file at the root of the workspace (created every time the workspace is mounted). Please be aware that deleting this file may introduce performance related issues relating to ISIS.

To proceed, mount the workspace, open a Terminal window and type the following command (substituting *workspace name* for the actual name of the workspace you wish to enable for Spotlight searching):

sudo rm /Volumes/*workspace name*/.metadata_never_index

You will be prompted to enter an administrator password. PLEASE TAKE EXTRA CARE WHEN USING THE SUDO COMMAND.

This procedure will need to be executed every time the workspace is mounted.

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Create a bootable CD for Venue

Posted in Pro Tools

You will need to follow these steps for Mac… For PC, see the additional notes below.

  1. Download the image to your computer
  2. Unzip the image
  3. Mount the image on your computer by double clicking
  4. Insert blank CD
  5. Open Disc Utility in the Applications – Utilities folder
  6. Select the image from the left had side of the Disc Utility screen
  7. Click on the BURN button at the top of Disc Utility
  8. Insert new disc into Venue System
  9. Boot holding F10 of the Venue USB keyboard
  10. Select Full System restore to install the OS & Dshow, or update to just install Dshow
  11. Re-install plugins
  12. Transfer your show files and console settings back to the desk


****If using a PC use a CD burning application (such as Nero or Easy CD Creator) to create a CD from this ISO image file. Note: Do not simply burn a copy of the ISO file to the CD, as this does not create the proper contents. Freeware is available if your CD burning software does not support ISO files. See "How can I write (burn) ISO files to CD?" on the web for instructions:

   * www.petri.co.il/how_to_write_iso_files_to_cd.htm

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