Knowledge base

How do I transfer ownership of a Pro Tools system?

Posted in Pro Tools

To transfer the registration of used Avid Audio hardware, you will need to fill out a Transfer of Ownership Form. Transfer of registration only entitles you to participate in the Avid Audio Hardware Exchange Program and certain repair services for your hardware (repair fees will apply). Please download and print the form, complete the relevant sections and raise an online registration case in the Avid Support Center, attaching the completed form

PLEASE NOTE:

If you are selling a used system, you should fill out the seller's portion of the Transfer of Ownership Form and include it with the sale.

The Pro Tools license is included with Pro Tools core hardware systems and cannot be sold separately (this includes any upgrades to the Pro Tools software). If you sell a core system, the included Pro Tools license then becomes the property of the new owner, and any future update or upgrade rights are transferred as well.

The seller is responsible for providing all Pro Tools software and Pro Tools authorizations for that software that should be included with a used core system. If the current software and authorizations were not included, the buyer must purchase a Pro Tools software upgrade from the AvidStore or an Authorized Avid Dealer. All purchased Pro Tools upgrades are complete installers that do not require previous installation of Pro Tools or registration, either to purchase or install the Pro Tools upgrades.

Registration of Plug-Ins and Optional Software Not Transferable

Avid will NOT transfer product registration for used plug-ins or other optional software from the original owner to another owner. Transfer of iLok authorizations by buyers and sellers can be done at www.iLok.com. Transfer of iLok licenses are between the individual parties. Avid will only register software purchased by the original owner, and only when purchased from an Authorized Avid Dealer.

Authorized US Avid dealers do not sell Avid products on eBay.com or other online auction sites in the US. If you purchase an Avid product from an online auction site - such as eBay -you may be purchasing from someone other than an Authorized Avid Dealer, and your software product may not be registerable.

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Studio Monitor Express Software

Posted in Pro Tools

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Avid Knowledge Base
Studio Monitor Express Software

Last Updated : March 4, 2013
Products Affected : S5_Fusion, System_5, MC_Pro, System_5_MC, S5_MC, EUCON

Studio Monitor Express software is compatible with EUCON pro products (MCPro, S5-MC).


Version 2.6.2 (compatible with EUCON 2.7)

*IMPORTANT NOTE - SME 2.6.2 IS NOT COMPATIBLE WITH OS X 10.8 (MOUNTAIN LION)*
 
Version Size Link
SME 2.6.2 for Mac 36.34MB download
SME 2.6.2 for PC (32-bit) 13.85MB download
SME 2.6.2 for PC (64-bit) 20.68MB download

Version 2.6.1

 
Version Size Link
SME 2.6.1 for Mac 35.34MB download
SME 2.6.1 for PC (32-bit) 13.52MB download
SME 2.6.1 for PC (64-bit) 27.72MB download

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Connecting or Disconnecting DV Devices While Launching Pro Tools May Cause DAE Errors

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Connecting or Disconnecting DV Devices While Launching Pro Tools May Cause DAE Errors
DAE -6090 DAE -6093 DAE -6097

Last Updated : January 21, 2013
Products Affected :

Connecting or Disconnecting DV Devices While Launching Pro Tools May Cause DAE Errors
Hot plugging a digital video device while launching Pro Tools may result in –6090, –6093, or –6097 DAE errors, or cause Pro Tools to unexpectedly quit. To avoid this, always connect digital video equipment and other FireWire devices before launching Pro Tools. (Taken from the "Read Me" for Pro Tools LE 7.3 and M-Powered 7.3, Mac Only. Item # 35034)

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Pro Tools Plug-In Compatibility Grid

Posted in Pro Tools

maggot software
Mac Only		 conformalizer 3.2 3.2 3.2
remetacator 2.1 2.1 2.1
sibliminator 1.2 1.2 1.2
Massenburg
DesignWorks
April 12, 2011 - MDW EQ 3.0.1r4 for Windows resolves an issue where Pro Toools 9 could freeze on launch when scanning MDW EQ 3		 MDW Hi-Res Parametric EQ 3.0 (TDM/RTAS) 3.0.1 (M/W) 3.0.1 (M/W) 3.0.1 (M)
3.0.1r4 (W)
APR 2011
MDW Hi-Res Parametric EQ 3.0 (RTAS) 3.0.1 (M/W) 3.0.1 (M/W) 3.0.1 (M)
3.0.1r4 (W)
APR 2011
MDW EQ 1.x/2.0 (TDM) 1.4, 2.0 2.0.2r44 (M)
2.0.2 (W)		 2.0.2r47 (M)
2.0.2 (W)
MDW EQ RTAS 2.2 2.2 2.2 2.2
Massey Plugins vt3 3-Band Equalizer 1.2.2 1.2.2 1.2.2
DRT : Drum Replacement Tool 2.0.4092 (M)
2.0.4094 (W)		 2.0.4092 (M)
2.0.4094 (W)		 2.0.4092 (M)
2.0.4094 (W)
CT4 Compressor
CT5 Compressor		 1.2.3
1.0.4406		 1.2.3
1.0.4406		 1.2.3
1.0.4406
TapeHead Saturator 1.3.3 1.3.3 1.3.3
L2007 Mastering Limiter 1.3.3849 1.3.3849 1.3.3849
TD5 Tape Delay 1.1.3318 1.1.3318 1.1.3318
THC Distortion Stompbox 1.0.5 1.0.5 1.0.5
De:Esser 1.0.0 (M)
1.0.1 (W)		 1.0.0 (M)
1.0.1 (W)		 1.0.0 (M)
1.0.1 (W)
McDSP McDSP v5.1x2 (Mac & Windows) Updates: JAN 2012 Downloads | Release Notes
4020 Retro EQ 1.0 (M/W)
5.1x2 (W)		 1.0 (M/W)
5.1x2 (W)		 1.0 (M/W)
5.1x2 (M/W)
JAN 2012
4020 Retro Limiter 1.0 (M/W)
5.1x2 (W)		 1.0 (M/W)
5.1x2 (W)		 1.0 (M/W)
5.1x2 (M/W)
JAN 2012
4040 Retro Limiter 1.0 (M/W)
5.1x2 (W)		 1.0 (M/W)
5.1x2 (W)		 1.0 (M/W)
5.1x2 (M/W)
JAN 2012
6030 Ultimate Compressor 5.1x2 (W) 5.1x2 (W) 5.1x2 (M/W)
JAN 2012
Analog Channel 3.3 (M/W)
5.1x2 (W)		 3.3 (M/W)
5.1x2 (W)		 3.3 (M/W)
5.1x2 (M/W)
JAN 2012
Channel G 2.3 (M/W)
5.1x2 (W)		 2.3 (M/W)
5.1x2 (W)		 2.3 (M/W)
5.1x2 (M/W)
JAN 2012
Channel G Compact 2.3 (M/W)
5.1x2 (W)		 2.3 (M/W)
5.1x2 (W)		 2.3 (M/W)
5.1x2 (M/W)
JAN 2012
Channel G Surround 2.3 (M/W)
5.1x2 (W)		 2.3 (M/W)
5.1x2 (W)		 2.3 (M/W)
5.1x2 (M/W)
JAN 2012
Chrome Tone 2.3 (M/W) 2.3 (M/W) 2.3 (M/W)
CompressorBank 4.3 (M/W)
5.1x2 (W)		 4.3 (M/W)
5.1x2 (W)		 4.3 (M/W)
5.1x2 (M/W)
JAN 2012
DE555 1.1 (M/W)
5.1x2 (W)		 1.1 (M/W)
5.1x2 (W)		 1.1 (M/W)
5.1x2 (M/W)
JAN 2012
FilterBank 4.3 (M/W)
5.1x2 (W)		 4.3 (M/W)
5.1x2 (W)		 4.3 (M/W)
5.1x2 (M/W)
JAN 2012
FutzBox 1.1 (M/W)
5.1x2 (W)		 1.1 (M/W)
5.1x2 (W)		 1.1 (M/W)
5.1x2 (M/W)
JAN 2012
MC2000 3.3 (M/W)
5.1x2 (W)		 3.3 (M/W)
5.1x2 (W)		 3.3 (M/W)
5.1x2 (M/W)
JAN 2012
ML4000 1.2 (M/W)
5.1x2 (W)		 1.2 (M/W)
5.1x2 (W)		 1.2 (M/W)
5.1x2 (M/W)
JAN 2012
NF575 1.1 (M/W)
5.1x2 (W)		 1.1 (M/W)
5.1x2 (W)		 1.1 (M/W)
5.1x2 (M/W)
JAN 2012
Revolver 1.3 (M/W)
5.1x2 (W)		 1.3 (M/W)
5.1x2 (W)		 1.3 (M/W)
5.1x2 (M/W)
JAN 2012
Synthesizer One 4.3 (M/W) 4.3 (M/W) 4.3 (M/W)
Mellowmuse Series One:
ATA - Auto Time Adjuster 1.9 1.9 1.9
EQ1A - Equalizer 2.3 2.3 2.3
CP1A - Compressor 2.3 2.3 2.3
IR1A - Convolution Reverb 3.4 3.4 3.4
SEP 2011
Mellowhead - Guitar Amp/FX 2.9 2.9 2.9
Vintage Series:
SATV - Saturation 2.0 2.0 2.0
OCT 2011
EQ2V - Equalizer 1.7 1.7 1.7
OCT 2011
EQ3V - Equalizer 1.0 1.0 1.0
OCT 2011
CP2V - Compressor 2.0 2.0 2.0
CS1V - Channel Saturation 1.2 1.2 1.2
OCT 2011
CP3V - Compressor 1.0 1.0 1.0
Mezzo Technologies Mezzo
(Mac Only)		 4.7 ?? ??
Metric Halo ChannelStrip
(Mac Only)		 2.1 2.2 2.2
Modartt Pianoteq 2.1 3.6.7 3.6.7
JUN 2011
Native Instruments Absynth 5 5.0.3 5.0.3 5.0.3
MAR 2011
Akoustik Piano ?? ?? NC (but can playback with Kontakt Player)
B4 II 2.0.2.004 2.0.4 2.0.4
Bandstand 1.0.1.013 1.1 NC
Battery 2.1.0.004 3.2.2 3.2.2
AUG 2011
Elektrik Piano 1.1.10.003 1.5.0 R4 NC (but can playback with Kontakt Player)
FM8 1.0.3 1.0.4 1.1.1
MAR 2011
Guitar Rig 2 2.0.1.003 2.2 NC
Guitar Rig 3 3.2 3.2 3.2
Guitar Rig 4 4.1.2 4.1.2 4.1.2
FEB 2011
Guitar Rig 5     5.0
SEP 2011
Kontakt 2.2.4 (M)
2.2.4, 3.5, 4.2.3 (W)		 2.2.4, 3.5, 4.0.4 (M)
2.2.4, 3.5, 4.2.3(W)		 4.2.3 (M/W)
MAY 2011
Kontakt 4 Player 4.0.3 (M)
4.2.3 (W)		 4.0.4 (M)
4.2.3 (W)		 4.2.3 (M/W)
MAY 2011
Kore 2 2.1.1 2.1.1 2.1.2
Kore 2 Player 2.1.1 2.1.1 2.1.2
Maschine 1.1.0 (PPC Mac)
1.7.0 (W)		 1.7.0 (Intel Mac)
1.7.0 (W)		 1.7.0 (M/W)
SEP 2011
Massive 1.1.5 1.1.5 1.2.1
MAR 2011
Reaktor 5 5.6 (W) 5.6 (W) 5.6 (M/W)
Neyrinck Mix 51
Pro Tools LE/M-Powered 7/8
Pro Tools 9		 1.1 1.1 1.1
SoundCode for Dolby Digital 1.0 1.0.5 1.0.5
SoundCode for Dolby E 2.0.3 2.0.3 2.0.3
SoundCode Stereo
included with:
 NC NC 1.0.0.5
Pro Tools LE 8.0+
Pro Tools 9.0+
SoundCode Stereo LtRt 1.1.4 1.1.4 1.1.4
V-Mon
Mac only; TDM only; HD Accel System Required		 2.0 (M) 2.0 (M) 2.0 (M)
Princeton Digital Plate Reverb 2.04 2.04 ??
Reverb 2016 2.04 2.04 ??
Space Station SST-282 2.04 2.04 ??
Pro Audio DSP DSM - Dynamic Spectrum Mapper 1.3.2 1.3.2 1.3.2
Propellerhead Software Reason Adapted 3.05 (M)
3.03 (W)		 3.05 (M)
3.03 (W)		 3.05 (M)
3.03 (W)
Prosoniq Orange Vocoder RTAS
(discontinued)		 NC NC NC
PSP
Many PSP plug-ins require Pro Tools 8.0 or higher.

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Pro Tools software conflict if installed on an Avid DS system

Posted in Pro Tools

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Pro Tools software conflict if installed on an Avid DS system

Last Updated : January 24, 2013
Products Affected : Avid_DS, Pro_Tools_1_6

Avid Pro Tools has been installed on an Avid DS system and it is no longer possible to open AAF files. This action opens the Pro Tools software instead of the Avid DS conform dialog.
A customer has experienced this problem and the solution is to uninstall Pro Tools and Avid DS, and reinstall Avid DS to properly register the AAF Toolkit component. When this is done, AAF files display with the expected aaf icon and open in the expected Avid DS conform property dialog.

We recommend to install and use Pro Tools on a separate computer to avoid this problem.

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Some installed software components are not compatible with current HD Native card firmware. Please reinstall Pro Tools software. (-1161)

Posted in Pro Tools

This generally means that a Pro Tools software component is either corrupted or did not install properly, preventing the firmware update from completing. . 

To correct this, please uninstall and reinstall Pro Tools.

If you are still unable to update the firmware, or receive a different error after reinstalling Pro Tools, please attempt the troubleshooting steps in this article:

An unexpected error occurred while transmitting a firmware image.

Related Links

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Ricoh Pro Tools Performance Tool for LE FireWire Devices

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Avid Knowledge Base
Ricoh Pro Tools Performance Tool for LE FireWire Devices
DAE -6088 DAE -6094 DAE -6086

Last Updated : January 25, 2013
Products Affected : Pro_Tools_1_6

Ricoh Pro Tools Performance Tool for LE FireWire Devices on Windows Systems
The following is from the READ_THIS_FIRST.rtf (included with the download)

Ricoh Pro Tools Performance Tool

Ricoh s Pro Tools Performance Tool consists of two files:
  • RIPTStart.exe – Sets the Ricoh 1394 controller for use with Pro Tools LE
  • RIPTEnd.exe – Resets the Ricoh 1394 controller to its default settings

Purpose:

Ricoh, in cooperation with Digidesign, provides this application to address specific performance issues with Digidesign LE FireWire interfaces when daisy-chained from FireWire hard drives connected to a Ricoh FireWire controller:
  • Reduces DAE -6088 and 6086 errors with Digidesign 002/003
  • Reduces DAE -9094 errors with MBox 2 Pro

NOTE: This application can be used with all Ricoh 1394 controllers.

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Pro Tools HD 10.3.3 with Pro Tools|HDX System Requirements

Posted in Pro Tools

Mac Systems
  • Computer: Avid-qualified Apple computer
    • Mac Pro 4,1 "Nehalem"
    • Mac Pro 5,1 "Westmere"
    • Mac Pro 12-core including:
      • One 3.2GHz Quad-Core Intel Xeon processor
      • One 3.33GHz 6-Core Intel Xeon processor
      • Two 2.40GHz 6-Core Intel Xeon processors (12 cores)
      • Two 2.66GHz 6-Core Intel Xeon processor (12 cores)
      • Two 3.06GHz 6-Core Intel Xeon (12 cores)
        • ​Note:  Avid does not recommend installing HDX cards in a "Harpertown" (3,1), "Clovertown" (2,1) or "Woodcrest" (1,1) Mac Pro.  The use of unsupported Mac Pro computers could result in performance problems, the inability to update the firmware of the HDX card and/or the HDX card becoming unusable.​
  • System Software: (32 or 64-bit) Mac OS X Lion 10.7.1-10.7.4
  • System Memory: 4GB minimum, 8GB (or more) recommended
  • Expansion Chassis: Magma ExpressBox 7 (EB7) and ExpressBox 3T (EB3T) now supported for HDX cards with Pro Tools 10.3.3 and higher.
    • Magma ExpressBox 3T (EB3T) expansion chassis qualified with HDX on Mac OS 10.7.4 and higher
      • Computer: Avid-qualified Apple computer
        • MacBook Pro Retina display 15" (Mid 2012:  10,1)
        • MacBook Pro Retina display 13" (Late 2012: 10,2)
        • MacBook Pro 15" (Mid 2012: 9,1)
        • MacBook Pro 13" (Mid 2012: 9,2) 
          • ​​Any Thunderbolt port on the above MacBookPro computers is supported
          • Daisy-chaining other Thunderbolt devices with the EB3T is supported
          • Any slot order in the EB3T can be used
            • ​Note - Some models of the Magma EB3T may require a fan upgrade from Magma in order to provide adequate cooling for the HDX cards and meet Avid and Magma’s compatibility requirements.

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