Knowledge base

Which iLok should I use for the Live Sound Production Toolkit license?

Posted in Pro Tools

The 'Live Sound Production Toolkit' license needs to be installed on the same iLok being used to authorize the Pro Tools 11 software. Do not install this license to the S3L Plug-ins iLok.

This license enables 64 tracks of recording and playback when using a VENUE S3L system with Pro Tools 11. Without the license present on the Pro Tools iLok, Pro Tools 11 recording / playback is limited to 32 tracks.


*NOTE - If you have mistakenly installed the LSPTK license to the the S3L plug-ins iLok, you must use the iLok License Manager to move the license from your S3L Plug-in iLok to your Pro Tools 11 iLok.

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Avid Learning Partner Program

Posted in Pro Tools

   Establishing an Avid Learning Partner school listing on Avid’s website

   Below is the information needed to establish an online listing for a school as an Avid Learning Partner.  

Click here for the Partner Directory Listing

  • School Name
  • Address 1:
  • Address 2:
  • City:
  • State:
  • Zip Code:
  • Country:
  • Phone Number:
  • Fax:
  • Email:
  • URL:
  • Description:(800 Char.Limit) - Not currently active in Avid Learning Partner listings.

Avid Learning Partner Administrative Accounts
Please duplicate the table below for each account you would like us to establish. There should be an account for each Avid Certified Instructor and/or official proctor delivering certification exams, as well as an account for the purchaser/campus bookstore who will order courseware. For purchaser/campus bookstore please be sure to include the applicable shipping address

Avid Learning Partner Training Admin Tool Login

  • First Name:
  • Last Name
  • Email Address
  • Phone Number
  • Exam Enablement / Poctor Status (Y/N)
  • Purchaser Status (Y/N)


Important Note: Please be sure each account holder listed above has an Avid account , which I will modify to be an Avid Training Admin account, under the same email address.  
Your Avid Admin account will use the same password initially created with your Avid account.

Payment of the Avid Learning Partner annual fee
The Avid Learning Partner program now includes both audio (Pro Tools, Icon Mixing Consoles, Sibelius Music Scoring & Notation, & Venue Live Sound Consoles) and video (Media Composer, Symphony.)  
 
The Avid Learning Partner program designates partner schools as Academic, Professional, or Online.  Your regional Avid Learning Partner Manager will facilitate invoicing through Avid Training Operations.


Access to Avid Certified Instructor Forums and Email
 
This access will be made available upon establishing an official Avid Learning Partner partnership with completion of an Avid Educator Workshop for enablement of Avid Certified Instructors.
 


Placing Course Book Orders Through the Avid Training Admin Tool
 
Orders for the Avid Learning Series course books are placed online with Avid directly (credit card by default) via the online Training Admin Tool.
If the school or school bookstore would like to purchase books on credit with a Purchase Order (PO), download the Avid Credit Application (see Below)
and send the completed application to Avid Training Operations

*Note: Please allow 5-10 days for Avid to process your book order.


See the pdf guide below or watch the following video tutorial on how to place online orders for the Avid Learning Series course books.

Administering Exams Through the Avid Training Admin Tool

See the pdf guide below or watch the following video tutorial video on how to administer exams.

Access Avid Learning Partner Annual Software Upgrades for School Stations
 
This access will be made available upon establishing an official Avid Learning Partner account. Your regional Avid Learning Partner Manager will facilitate this process.

 

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Pro Tools 10.3.7 Info & Downloads

Posted in Pro Tools

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Avid Knowledge Base
Pro Tools 10.3.7 Info & Downloads

Last Updated : August 10, 2013
Products Affected : All, Pro_Tools_1_6, Pro_Tools_HD

Pro Tools 10.3.7 Information & Downloads 
August 9, 2013

For Pro Tools 10 and Pro Tools HD 10
    

Version 10.3.7 is officially qualified and recommended for:
  • Pro Tools|HDX systems on Mac OS X 10.7-10.7.5, 10.8, 10.8.2 to 10.8.4 or Windows 7 SP1 (details)
  • Pro Tools|HD Native systems on Mac OS X 10.6.7-10.7.5, 10.8, 10.8.2 to 10.8.4, or Windows 7 SP1 (details)
  • Pro Tools|HD Native Thunderbolt systems on Mac OS X 10.7.5, 10.8, 10.8.2 to 10.8.4 (details)
  • Pro Tools|HD Accel systems on Mac OS X 10.6.7-10.7.5, 10.8, 10.8.2 to 10.8.4 or Windows 7 SP1
  • Pro Tools systems on Mac OS X 10.6.7-10.7.5, 10.8, 10.8.2 to 10.8.4 or Windows 7 SP1
*For Mac Pro computer support with Mountain Lion a Nehalem (4,1) or later is required.

Blackmagic Design Video Cards

Posted in Pro Tools

Pro Tools 8 and higher supports playback of QuickTime movies via qualified Blackmagic Design video cards with all Pro Tools systems on Mac OS X. Windows systems are not supported with Pro Tools 10 and below.

With the addition of a qualified Blackmagic Design video card, you can play HD or SD QuickTime movies to an external monitor. These can include QuickTime movies exported from Avid Media Composer, Apple Final Cut Pro, or various other applications.

Supported Blackmagic Design Cards

  • DeckLink HD Extreme I PCIe (no HDMI)
  • DeckLink HD Extreme II PCIe (with HDMI daughter board)
  • DeckLink HD Extreme III PCIe (2009 release with HDMI daughter board)
  • DeckLink HD Extreme 3D PCIe (2010 release with HDMI daughter board)
  • Intensity (HDMI only)
  • Intensity Pro

Other Blackmagic Design video cards such as the PCI-X DeckLink HD, DeckLink SDI, and DeckLink Studio use the same drivers and may work with Pro Tools, but have not been tested.

Drivers

Pro Tools 11.x
Pro Tools 11.0 on Mac OS X 10.8

  • Blackmagic Design video peripherals supported
    • Third party video peripherals are tested by Blackmagic Design.  Please contact Blackmagic for further support information. 


Pro Tools 10.x
Pro Tools 10.3 on Mac OS X 10.7 - 10.8.2

  • DeckLink HD Extreme 3D and Intensity Pro — tested with DeckLink v9.7 drivers

Pro Tools 10.2 on Mac OS X 10.7.x

  • DeckLink HD Extreme 3D, Extreme III, Intensity and Intensity Pro — tested with DeckLink v9.5.1 drivers
Pro Tools 10.0-10.1 on Mac OS X 10.7.1
  • DeckLink HD Extreme 3D, Extreme III and Intensity — tested with DeckLink v8.5 drivers
Pro Tools 10.0 on Mac OS X 10.6.8
  • DeckLink HD Extreme 3D, Extreme III and Intensity — tested with DeckLink v7.9.6 drivers


Pro Tools 9.0

  • DeckLink HD Extreme 3D and Extreme III — tested with DeckLink v7.9 drivers
  • Intensity — tested with Intensity v3.9.1 drivers
  • Tested and supported with Pro Tools 9.0 on Mac OS X 10.6.4 and 10.6.5
  • Intensity Pro — tested with Pro Tools 9.06 on Mac OS X 10.7.4


Pro Tools 8.0.x
Pro Tools 8.0.4

  • DeckLink HD Extreme 3D and Extreme III - tested with DeckLink v7.6.2 drivers
  • Intensity — tested with Intensity v3.3.2 drivers

Pro Tools 8.0.3

  • DeckLink HD Extreme and Extreme III - tested with DeckLink v7.3.1 drivers
  • Intensity — tested with Intensity v3.3.2 drivers

Blackmagic Design cards and Pro Tools 8.0.3 have been tested with both Mac OS X 10.5.8 and 10.6.3* using a Mac Pro with either QuickTime 7.6.4 (10.5.8) or QuickTime 10.0 (10.6.3).

Pro Tools HD 11.0 Qualified Apple Computers

Posted in Pro Tools

The following Apple computers are approved by Avid for use with Pro Tools|HDX and Pro Tools|HD Native systems with Pro Tools HD 11.0 software for Mac OS X 10.8.3 and higher:

Items in Italics are pending test results 
 

Desktops

  • Supported
    • Mac Pro mid-2012, 2010 & 2009 5,1
    • Mac Pro early 2009 4,1
  • Not Supported
    • Mac Pro 3,1 "Harpertown" models and lower

Optional: Magma Express Box 7 (EB7) PCIe Host-to-PCIe Expansion Chassis


Laptops
MacBook Pro & Air with Magma Express Box 3 (EB3T) Thunderbolt-to-PCIe Expansion Chassis

  • Supported
    • MacBook Pro Retina 15-inch (Mid 2012: 10,1)
    • MacBook Pro Retina 13-inch (Late 2012: 10,2)*
    • MacBook Pro 15-inch (Mid 2012: 9,1)
    • MacBook Pro 13-inch (Mid 2012: 9,2)
    • MacBook Air 2012 5,2 i7 (i5 models not supported)
                      * Note: The 13-inch Retina MacBook Pro may have performance problems and is not recommended for Pro Tools HD or FireWire interfaces

Mac Mini
Mac Mini with Magma Express Box 3 (EB3T) for HDX support and/or HD Native Thunderbolt

  • Supported
    • Mac Mini 2012 i7 (8GB of Ram required)

Overview page: Pro Tools HD 11 System Requirements

 

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Pro Tools 11 Qualified Apple Computers

Posted in Pro Tools

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Avid Knowledge Base
Pro Tools 11 Qualified Apple Computers

Last Updated : August 5, 2013
Products Affected : Pro_Tools_1_6


The following Apple computers are approved by Avid for use with Pro Tools 11.0 software for Mac OS X 10.8.3 and higher:

Items in Italics are pending test results 
 

Desktops

  • Supported
    • Mac Pro mid-2012, 2010 & 2009 5,1
    • Mac Pro  early 2009 4,1
  • Not Supported
    • Mac Pro 3,1 "Harpertown" models and lower

Laptops

MacBook Pro & Air

  • Supported
    • MacBook Pro Retina 15-inch (Mid 2012: 10,1)
    • MacBook Pro Retina 13-inch (Late 2012: 10,2)*
    • MacBook Pro 15-inch (Mid 2012: 9,1)
    • MacBook Pro 13-inch (Mid 2012: 9,2)
    • MacBook Air 2012 5,2 i7
    • MacBook Air 2011 4,2 (not supported with video engine)
                       * Note: The 13-inch Retina MacBook Pro may have performance problems and is not recommended for Pro Tools with FireWire interfaces

Mac Mini

  • Supported
    • Mac Mini 2012 i7
    • Mac Mini 2011 

iMac

  • Supported
    • iMac 2012 13,1 i5
    • iMac 2010 11,3 i7
    • iMac 2009 11,1 i5

Overview page: Pro Tools 11 System Requirements
 

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Troubleshooting Deko RS232 Automation

Posted in Pro Tools

 
This is a basic Test for Deko automation I.I.I. control using HyperTerminal on external PC and RS232 null modem cable utilizing 3 of 9 pins. 
The pin connection is:
     2 to 3
     3 to 2
     5 to 5
 
Use the null modem (crossover) cable to connect Deko to your automation test computer running Hyper Terminal.
 
Config. Hyper Terminal on Comm Port, 9600 Baud 8N1 No Flow Control.
 
On Deko, check Deko Config for Automation on com1.  (From Deko Style Edit window, View>Automation)

In Automation window set:

Type: I.I.I
ID:1  (or higher depending on how many Dekos are used)
Default Doc Program (If set to preview, will display on preview which may be a software only window)
Port: com1  (Lower case no spaces.  There is normally only one RS232 port on the Deko)
 
On the Deko:
Make .dko file.  A graphic with a few layers.   In the example there are four layers.  You can do less if you don't want to type that much.  Two layers would be a minimum.  Layers MUST be REPLACEABLE. 
Turn off word wrap.  Set layer ID to match layer number to reduce confusion. 
Layers and Layer ID numbers must be consecutive, NO GAPS!
 
Save the Deko file to your test folder D:\Graphics\AutTest. 
Use a number as the file name.  100.dko
 
There are 3 Types of Automation Commands that the Deko uses
 
M  selects directory      When Command letters are UPPER CASE it is not machine ID specific.

Avid Interplay Requirements With Pro Tools

Posted in Pro Tools

Avid Interplay connects editors, producers, designers, animators, writers, assistants, administrators, even finance and legal departments in a real-time nonlinear production environment. For a full description of the Avid Interplay line of products, please go to:

For detailed information on installing a Pro Tools client, download the Pro Tools Avid Interplay Guide below.

Pro Tools Interplay Support
Support listed below is for check in and check out of AAF sequences via Interplay Access. For detailed descriptions of the qualified workflows, please download the Pro Tools Avid Interplay Guide below.
 

Interplay Access Version Mac OS X
Pro Tools|HD
Windows 7
Pro Tools|HD
Windows XP
Pro Tools|HD
Windows Vista
Pro Tools|HD
3.0*

(see Pro Tools 11
details below)

Pro Tools|HDX
11.0.x
Pro Tools|HD Native
11.0.x
Pro Tools|HDX
11.0.x
Pro Tools|HD Native
11.0.x
N/A N/A
2.7

(see Pro Tools 10 and 11 details below)

Pro Tools|HDX
10.1-11.0.x
Pro Tools HD
10.0-10.3.x
Pro Tools|HD Native
10.0-11.0.x
Pro Tools|HDX
10.2-11.0.x
Pro Tools HD
10.0-10.3.x
Pro Tools|HD Native
10.0-11.0.x
N/A N/A
2.6

(see Pro Tools 10
details below)

Pro Tools|HDX
10.1-10.3.x
Pro Tools HD
10.0-10.3.x
Pro Tools|HD Native
10.0-10.3.x
Pro Tools|HDX
10.2-10.3.x
Pro Tools HD
10.0-10.3.x
Pro Tools|HD Native
10.0-10.3.x
N/A N/A
2.5

(see Pro Tools 9 and 10
details below)

Pro Tools|HDX
10.2-10.3.x
Pro Tools HD
9.0-9.0.5, 10.3.x
Pro Tools|HD Native
9.0-9.0.5, 10.3.x
Pro Tools|HDX
10.2-10.3.x
Pro Tools HD
9.0-9.0.5, 10.2-10.3.x
Pro Tools|HD Native
9.0-9.0.5, 10.2-10.3.x
N/A N/A
2.3 - 2.4

(see Pro Tools 9 and 10
details below)

Pro Tools|HDX
10.2-10.3.x
Pro Tools|HD
9.0-9.0.3, 10.2-10.3.x
Pro Tools|HD Native
9.0-9.0.3, 10.2-10.3.x
Pro Tools|HDX
10.2-10.3.x
Pro Tools|HD
9.0-9.0.3, 10.2-10.3.x
Pro Tools|HD Native
9.0-9.0.3, 10.2-10.3.x
Pro Tools HD
8.1-8.1.1
N/A
2.2 - 2.2.1

(see Pro Tools 9
details below)

Pro Tools|HD
9.0-9.0.3
Pro Tools|HD Native
9.0-9.0.3
Pro Tools|HD
9.0-9.0.3
Pro Tools|HD Native
9.0-9.0.3
Pro Tools HD
8.0.3-8.0.5, 8.1-8.1.1
N/A
2.0 - 2.1

(see Pro Tools 9
details below)

Pro Tools|HD
9.0-9.0.3
Pro Tools|HD Native
9.0-9.0.3
Pro Tools|HD
9.0-9.0.3
Pro Tools|HD Native
9.0-9.0.3
Pro Tools HD
8.0.1-8.0.5, 8.1-8.1.1
N/A
1.5 - 1.6.2 N/A N/A Pro Tools HD
8.0, 8.0.1*, 8.0.3-8.0.5, 8.1-8.1.1
N/A
1.2.4, 1.4, 1.4.2 N/A N/A Pro Tools HD
7.4, 8.0**
N/A
1.2.1 N/A N/A Pro Tools HD 7.4 N/A
1.1.2 - 1.1.6 N/A N/A Pro Tools HD 7.3-7.4 N/A
1.1 N/A N/A Pro Tools HD 7.3-7.3.1 N/A
1.0.4 - 1.0.8 N/A N/A Pro Tools HD 7.3-7.3.1 N/A

Additional Compatibility Information

Pro Tools 11 Details

  • Unlike previous versions of Pro Tools, no additional Interplay plug-ins are required to be installed for Interplay functionality with Pro Tools 11.