Question :
UPDATED MAY 26, 2011
Why do I see an error dialog, "Unable to find an Audio Interface attached to the first HD card" when launching Pro Tools with an Apple 17" Thunderbolt MacBook Pro (early 2011 model) and Pro Tools HD Native hardware with a Magma EB1 expansion chassis?
Answer :
Avid has identified an...

Question :

Kernel panics on HD Native systems after updating to Mac OS X 10.6.8.

Answer :

At this time Avid has not officially qualified Mac OS X 10.6.8 and we specifically recommend that HD Native Mac customers do not update their OS to 10.6.8.

Tags :
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Question :
Complete details of all the new features in Pro Tools 9
Answer :
What's New in Pro Tools 9?
Find out about all the new features in Pro Tools HD 9, Pro Tools 9, and Pro Tools 9 with Complete Production Toolkit 2:

• What's New in Pro Tools 9.0 (PDF)

Feature Comparison Chart
How do Pro Tools 9 and Pro Tools HD 9...

Question :

Why am I getting DAE error -6085 in Pro Tools LE when using an Mbox 2 Pro and FireWire 800 drives?

Answer :

The Mbox 2 Pro is not compatible with FW 800 drives and will cause -6085 errors in Pro Tools LE. You should remove the drive from the system when using Pro Tools LE.

The Mbox 2 Pro requires a supported FW 400, ATA, SATA, or SCSI audio...

Question :

Why does Pro Tools display a DAE error -7450 when AudioSuite processing with VocALign Project using Pro Tools 9.0, 8.1.1 and 8.0.5?

Answer :
This problem affects Pro Tools 8.0.5, 8.1.1 and 9.0, and is fixed in Pro Tools 8.0.5.1, 8.1.1.1 and 9.0.1.  This issue does not occur in earlier versions of Pro Tools 7 and Pro...

Question :

Kernel panics on HD Native systems after updating to Mac OS X 10.6.8.

Answer :

At this time Avid has not officially qualified Mac OS X 10.6.8 and we specifically recommend that HD Native Mac customers do not update their OS to 10.6.8.

Tags :
^^^^^
...

Question :
Download ZIP files containing all availailable PDFs in French, German, Italian, Spanish, Japanese, and Chinese Simplified.
Answer :
To download all English versions of the Pro Tools 9 Documentation, see the following page:

• Pro Tools 9 Documentation (All)

The following translations of the Pro...

Question :
Pro Tools Avid Interplay User Guides and Installers (additional details below)

• Interplay Downloads for Pro Tools 9
• Interplay Downloads for Pro Tools 8

Answer :
Avid Interplay connects editors, producers, designers, animators, writers, assistants, administrators, even finance and legal departments in a...

Question :

Avid Audio Support FAQ

(Frequently Asked Questions)

Answer :

Question :
Compatibility and System Requirements for using Avid Unity MediaNetwork with Pro Tools Systems
Answer :
Avid Unity MediaNetwork is a shared storage solution for Avid and Pro Tools workstations. For a full description of the Avid Unity MediaNetwork line of products, please see the following...