This problem has been seen to occur on Windows 7 clients and happens because the version of Java used by Interplay is not fully compatible with Windows 7.

Firstly, please ensure that the time synchronisation scheme is appropriate and working correctly.  See the KB article Time Synchronisation for Avid Interplay systems for more information on how to do this.

This issue can then be corrected by adding a timezone entry to Java config files as follows:

Locate the following files which are most easily found by searching for "*.vmoptions":

  InterplayAccess.vmoptions
  wgJXDKBridge.vmoptions
  AvidMI.vmoptions

Edit each file and add a line similar to one of the following:

-Duser.timezone=GMT
-Duser.timezone="GMT-07:00"
-Duser.timezone="America/Edmonton"

The possible time zones are:

-11:00 Etc/GMT+11
-11:00 Pacific/Apia
-11:00 Pacific/Midway
-11:00 Pacific/Niue
-11:00 Pacific/Pago_Pago Pacific/Samoa, US/Samoa
-10:00 America/Adak America/Atka, US/Aleutian
-10:00 Etc/GMT+10
-10:00 HST
-10:00 Pacific/Fakaofo
-10:00 Pacific/Honolulu US/Hawaii
-10:00 Pacific/Johnston
-10:00 Pacific/Rarotonga
-10:00 Pacific/Tahiti
-09:30 Pacific/Marquesas
-09:00 America/Anchorage US/Alaska
-09:00 America/Juneau
-09:00 America/Nome
-09:00 America/Yakutat
-09:00 Etc/GMT+9
-09:00 Pacific/Gambier
-08:00 America/Dawson
-08:00 America/Los_Angeles US/Pacific, US/Pacific-New
-08:00 America/Santa_Isabel
-08:00 America/Tijuana America/Ensenada, Mexico/BajaNorte
-08:00 America/Vancouver Canada/Pacific
-08:00 America/Whitehorse Canada/Yukon
-08:00 Etc/GMT+8
-08:00 PST8PDT
-08:00 Pacific/Pitcairn
-07:00 America/Boise
-07:00 America/Cambridge_Bay
-07:00 America/Chihuahua
-07:00 America/Dawson_Creek
-07:00 America/Denver America/Shiprock, Navajo, US/Mountain
-07:00 America/Edmonton Canada/Mountain
-07:00 America/Hermosillo
-07:00 America/Inuvik
-07:00 America/Mazatlan Mexico/BajaSur
-07:00 America/Ojinaga
-07:00 America/Phoenix US/Arizona
-07:00 America/Yellowknife
-07:00 Etc/GMT+7
-07:00 MST
-07:00 MST7MDT
-06:00 America/Bahia_Banderas
-06:00 America/Belize
-06:00 America/Cancun
-06:00 America/Chicago US/Central
-06:00 America/Costa_Rica
-06:00 America/El_Salvador
-06:00 America/Guatemala
-06:00 America/Indiana/Knox America/Knox_IN, US/Indiana-Starke
-06:00 America/Indiana/Tell_City
-06:00 America/Managua
-06:00 America/Matamoros
-06:00 America/Menominee
-06:00 America/Merida
-06:00 America/Mexico_City Mexico/General
-06:00 America/Monterrey
-06:00 America/North_Dakota/Center
-06:00 America/North_Dakota/New_Salem
-06:00 America/Rainy_River
-06:00 America/Rankin_Inlet
-06:00 America/Regina Canada/East-Saskatchewan, Canada/Saskatchewan
-06:00 America/Swift_Current
-06:00 America/Tegucigalpa
-06:00 America/Winnipeg Canada/Central
-06:00 CST6CDT
-06:00 Etc/GMT+6
-06:00 Pacific/Easter Chile/EasterIsland
-06:00 Pacific/Galapagos
-05:00 America/Atikokan America/Coral_Harbour
-05:00 America/Bogota
-05:00 America/Cayman
-05:00 America/Detroit US/Michigan
-05:00 America/Grand_Turk
-05:00 America/Guayaquil
-05:00 America/Havana Cuba
-05:00 America/Indiana/Indianapolis America/Fort_Wayne, America/Indianapolis, US/East-Indiana
-05:00 America/Indiana/Marengo
-05:00 America/Indiana/Petersburg
-05:00 America/Indiana/Vevay
-05:00 America/Indiana/Vincennes
-05:00 America/Indiana/Winamac
-05:00 America/Iqaluit
-05:00 America/Jamaica Jamaica
-05:00 America/Kentucky/Louisville America/Louisville
-05:00 America/Kentucky/Monticello
-05:00 America/Lima
-05:00 America/Montreal
-05:00 America/Nassau
-05:00 America/New_York US/Eastern
-05:00 America/Nipigon
-05:00 America/Panama
-05:00 America/Pangnirtung
-05:00 America/Port-au-Prince
-05:00 America/Resolute
-05:00 America/Thunder_Bay
-05:00 America/Toronto Canada/Eastern
-05:00 EST
-05:00 EST5EDT
-05:00 Etc/GMT+5
-04:30 America/Caracas
-04:00 America/Anguilla
-04:00 America/Antigua
-03:00 America/Argentina/San_Luis
-04:00 America/Aruba
-04:00 America/Asuncion
-04:00 America/Barbados
-04:00 America/Blanc-Sablon
-04:00 America/Boa_Vista
-04:00 America/Campo_Grande
-04:00 America/Cuiaba
-04:00 America/Curacao
-04:00 America/Dominica
-04:00 America/Eirunepe
-04:00 America/Glace_Bay
-04:00 America/Goose_Bay
-04:00 America/Grenada
-04:00 America/Guadeloupe America/Marigot, America/St_Barthelemy
-04:00 America/Guyana
-04:00 America/Halifax Canada/Atlantic
-04:00 America/La_Paz
-04:00 America/Manaus Brazil/West
-04:00 America/Martinique
-04:00 America/Moncton
-04:00 America/Montserrat
-04:00 America/Port_of_Spain
-04:00 America/Porto_Velho
-04:00 America/Puerto_Rico
-04:00 America/Rio_Branco America/Porto_Acre, Brazil/Acre
-04:00 America/Santiago Chile/Continental
-04:00 America/Santo_Domingo
-04:00 America/St_Kitts
-04:00 America/St_Lucia
-04:00 America/St_Thomas America/Virgin
-04:00 America/St_Vincent
-04:00 America/Thule
-04:00 America/Tortola
-04:00 Antarctica/Palmer
-04:00 Atlantic/Bermuda
-04:00 Atlantic/Stanley
-04:00 Etc/GMT+4
-03:30 America/St_Johns Canada/Newfoundland
-03:00 America/Araguaina
-03:00 America/Argentina/Buenos_Aires America/Buenos_Aires
-03:00 America/Argentina/Catamarca America/Argentina/ComodRivadavia, America/Catamarca
-03:00 America/Argentina/Cordoba America/Cordoba, America/Rosario
-03:00 America/Argentina/Jujuy America/Jujuy
-03:00 America/Argentina/La_Rioja
-03:00 America/Argentina/Mendoza America/Mendoza
-03:00 America/Argentina/Rio_Gallegos
-03:00 America/Argentina/Salta
-03:00 America/Argentina/San_Juan
-03:00 America/Argentina/Tucuman
-03:00 America/Argentina/Ushuaia
-03:00 America/Bahia
-03:00 America/Belem
-03:00 America/Cayenne
-03:00 America/Fortaleza
-03:00 America/Godthab
-03:00 America/Maceio
-03:00 America/Miquelon
-03:00 America/Montevideo
-03:00 America/Paramaribo
-03:00 America/Recife
-03:00 America/Santarem
-03:00 America/Sao_Paulo Brazil/East
-03:00 Antarctica/Rothera
-03:00 Etc/GMT+3
-02:00 America/Noronha Brazil/DeNoronha
-02:00 Atlantic/South_Georgia
-02:00 Etc/GMT+2
-01:00 America/Scoresbysund
-01:00 Atlantic/Azores
-01:00 Atlantic/Cape_Verde
-01:00 Etc/GMT+1
+00:00 Africa/Abidjan
+00:00 Africa/Accra
+00:00 Africa/Bamako Africa/Timbuktu
+00:00 Africa/Banjul
+00:00 Africa/Bissau
+00:00 Africa/Casablanca
+00:00 Africa/Conakry
+00:00 Africa/Dakar
+00:00 Africa/El_Aaiun
+00:00 Africa/Freetown
+00:00 Africa/Lome
+00:00 Africa/Monrovia
+00:00 Africa/Nouakchott
+00:00 Africa/Ouagadougou
+00:00 Africa/Sao_Tome
+00:00 America/Danmarkshavn
+00:00 Atlantic/Canary
+00:00 Atlantic/Faroe Atlantic/Faeroe
+00:00 Atlantic/Madeira
+00:00 Atlantic/Reykjavik Iceland
+00:00 Atlantic/St_Helena
+00:00 Etc/GMT Etc/GMT+0, Etc/GMT-0, Etc/GMT0, Etc/Greenwich, GMT, GMT+0, GMT-0, GMT0, Greenwich
+00:00 Etc/UCT UCT
+00:00 Etc/UTC Etc/Universal, Etc/Zulu, Universal, Zulu
+00:00 Europe/Dublin Eire
+00:00 Europe/Lisbon Portugal
+00:00 Europe/London Europe/Belfast, Europe/Guernsey, Europe/Isle_of_Man, Europe/Jersey, GB, GB-Eire
+00:00 UTC
+00:00 WET
+01:00 Africa/Algiers
+01:00 Africa/Bangui
+01:00 Africa/Brazzaville
+01:00 Africa/Ceuta
+01:00 Africa/Douala
+01:00 Africa/Kinshasa
+01:00 Africa/Lagos
+01:00 Africa/Libreville
+01:00 Africa/Luanda
+01:00 Africa/Malabo
+01:00 Africa/Ndjamena
+01:00 Africa/Niamey
+01:00 Africa/Porto-Novo
+01:00 Africa/Tunis
+01:00 Africa/Windhoek
+01:00 CET
+01:00 Etc/GMT-1
+01:00 Europe/Amsterdam
+01:00 Europe/Andorra
+01:00 Europe/Belgrade Europe/Ljubljana, Europe/Podgorica, Europe/Sarajevo, Europe/Skopje, Europe/Zagreb
+01:00 Europe/Berlin
+01:00 Europe/Brussels
+01:00 Europe/Budapest
+01:00 Europe/Copenhagen
+01:00 Europe/Gibraltar
+01:00 Europe/Luxembourg
+01:00 Europe/Madrid
+01:00 Europe/Malta
+01:00 Europe/Monaco
+01:00 Europe/Oslo Arctic/Longyearbyen, Atlantic/Jan_Mayen
+01:00 Europe/Paris
+01:00 Europe/Prague Europe/Bratislava
+01:00 Europe/Rome Europe/San_Marino, Europe/Vatican
+01:00 Europe/Stockholm
+01:00 Europe/Tirane
+01:00 Europe/Vaduz
+01:00 Europe/Vienna
+01:00 Europe/Warsaw Poland
+01:00 Europe/Zurich
+01:00 MET
+02:00 Africa/Blantyre
+02:00 Africa/Bujumbura
+02:00 Africa/Cairo Egypt
+02:00 Africa/Gaborone
+02:00 Africa/Harare
+02:00 Africa/Johannesburg
+02:00 Africa/Kigali
+02:00 Africa/Lubumbashi
+02:00 Africa/Lusaka
+02:00 Africa/Maputo
+02:00 Africa/Maseru
+02:00 Africa/Mbabane
+02:00 Africa/Tripoli Libya
+02:00 Asia/Amman
+02:00 Asia/Beirut
+02:00 Asia/Damascus
+02:00 Asia/Gaza
+02:00 Asia/Jerusalem Asia/Tel_Aviv, Israel
+02:00 Asia/Nicosia Europe/Nicosia
+02:00 EET
+02:00 Etc/GMT-2
+02:00 Europe/Athens
+02:00 Europe/Bucharest
+02:00 Europe/Chisinau Europe/Tiraspol
+02:00 Europe/Helsinki Europe/Mariehamn
+02:00 Europe/Istanbul Asia/Istanbul, Turkey
+02:00 Europe/Kaliningrad
+02:00 Europe/Kiev
+02:00 Europe/Minsk
+02:00 Europe/Riga
+02:00 Europe/Simferopol
+02:00 Europe/Sofia
+02:00 Europe/Tallinn
+02:00 Europe/Uzhgorod
+02:00 Europe/Vilnius
+02:00 Europe/Zaporozhye
+03:00 Africa/Addis_Ababa
+03:00 Africa/Asmara Africa/Asmera
+03:00 Africa/Dar_es_Salaam
+03:00 Africa/Djibouti
+03:00 Africa/Kampala
+03:00 Africa/Khartoum
+03:00 Africa/Mogadishu
+03:00 Africa/Nairobi
+03:00 Antarctica/Syowa
+03:00 Asia/Aden
+03:00 Asia/Baghdad
+03:00 Asia/Bahrain
+03:00 Asia/Kuwait
+03:00 Asia/Qatar
+03:00 Asia/Riyadh
+03:00 Etc/GMT-3
+03:00 Europe/Moscow W-SU
+03:00 Europe/Samara
+03:00 Europe/Volgograd
+03:00 Indian/Antananarivo
+03:00 Indian/Comoro
+03:00 Indian/Mayotte
+03:30 Asia/Tehran Iran
+04:00 Asia/Baku
+04:00 Asia/Dubai
+04:00 Asia/Muscat
+04:00 Asia/Tbilisi
+04:00 Asia/Yerevan
+04:00 Etc/GMT-4
+04:00 Indian/Mahe
+04:00 Indian/Mauritius
+04:00 Indian/Reunion
+04:30 Asia/Kabul
+05:00 Antarctica/Mawson
+05:00 Asia/Aqtau
+05:00 Asia/Aqtobe
+05:00 Asia/Ashgabat Asia/Ashkhabad
+05:00 Asia/Dushanbe
+05:00 Asia/Karachi
+05:00 Asia/Oral
+05:00 Asia/Samarkand
+05:00 Asia/Tashkent
+05:00 Asia/Yekaterinburg
+05:00 Etc/GMT-5
+05:00 Indian/Kerguelen
+05:00 Indian/Maldives
+05:30 Asia/Colombo
+05:30 Asia/Kolkata Asia/Calcutta
+05:45 Asia/Kathmandu Asia/Katmandu
+06:00 Antarctica/Vostok
+06:00 Asia/Almaty
+06:00 Asia/Bishkek
+06:00 Asia/Dhaka Asia/Dacca
+06:00 Asia/Novokuznetsk
+06:00 Asia/Novosibirsk
+06:00 Asia/Omsk
+06:00 Asia/Qyzylorda
+06:00 Asia/Thimphu Asia/Thimbu
+06:00 Etc/GMT-6
+06:00 Indian/Chagos
+06:30 Asia/Rangoon
+06:30 Indian/Cocos
+07:00 Antarctica/Davis
+07:00 Asia/Bangkok
+07:00 Asia/Ho_Chi_Minh Asia/Saigon
+07:00 Asia/Hovd
+07:00 Asia/Jakarta
+07:00 Asia/Krasnoyarsk
+07:00 Asia/Phnom_Penh
+07:00 Asia/Pontianak
+07:00 Asia/Vientiane
+07:00 Etc/GMT-7
+07:00 Indian/Christmas
+08:00 Antarctica/Casey
+08:00 Asia/Brunei
+08:00 Asia/Choibalsan
+08:00 Asia/Chongqing Asia/Chungking
+08:00 Asia/Harbin
+08:00 Asia/Hong_Kong Hongkong
+08:00 Asia/Irkutsk
+08:00 Asia/Kashgar
+08:00 Asia/Kuala_Lumpur
+08:00 Asia/Kuching
+08:00 Asia/Macau Asia/Macao
+08:00 Asia/Makassar Asia/Ujung_Pandang
+08:00 Asia/Manila
+08:00 Asia/Shanghai PRC
+08:00 Asia/Singapore Singapore
+08:00 Asia/Taipei ROC
+08:00 Asia/Ulaanbaatar Asia/Ulan_Bator
+08:00 Asia/Urumqi
+08:00 Australia/Perth Australia/West
+08:00 Etc/GMT-8
+08:45 Australia/Eucla
+09:00 Asia/Dili
+09:00 Asia/Jayapura
+09:00 Asia/Pyongyang
+09:00 Asia/Seoul ROK
+09:00 Asia/Tokyo Japan
+09:00 Asia/Yakutsk
+09:00 Etc/GMT-9
+09:00 Pacific/Palau
+09:30 Australia/Adelaide Australia/South
+09:30 Australia/Broken_Hill Australia/Yancowinna
+09:30 Australia/Darwin Australia/North
+10:00 Antarctica/DumontDUrville
+10:00 Asia/Sakhalin
+10:00 Asia/Vladivostok
+10:00 Australia/Brisbane Australia/Queensland
+10:00 Australia/Currie
+10:00 Australia/Hobart Australia/Tasmania
+10:00 Australia/Lindeman
+10:00 Australia/Melbourne Australia/Victoria
+10:00 Australia/Sydney Australia/ACT, Australia/Canberra, Australia/NSW
+10:00 Etc/GMT-10
+10:00 Pacific/Chuuk Pacific/Truk, Pacific/Yap
+10:00 Pacific/Guam
+10:00 Pacific/Port_Moresby
+10:00 Pacific/Saipan
+10:30 Australia/Lord_Howe Australia/LHI
+11:00 Antarctica/Macquarie
+11:00 Asia/Anadyr
+11:00 Asia/Kamchatka
+11:00 Asia/Magadan
+11:00 Etc/GMT-11
+11:00 Pacific/Efate
+11:00 Pacific/Guadalcanal
+11:00 Pacific/Kosrae
+11:00 Pacific/Noumea
+11:00 Pacific/Pohnpei Pacific/Ponape
+11:30 Pacific/Norfolk
+12:00 Antarctica/McMurdo Antarctica/South_Pole
+12:00 Etc/GMT-12
+12:00 Pacific/Auckland NZ
+12:00 Pacific/Fiji
+12:00 Pacific/Funafuti
+12:00 Pacific/Kwajalein Kwajalein
+12:00 Pacific/Majuro
+12:00 Pacific/Nauru
+12:00 Pacific/Tarawa
+12:00 Pacific/Wake
+12:00 Pacific/Wallis
+12:45 Pacific/Chatham NZ-CHAT
+13:00 Etc/GMT-13
+13:00 Pacific/Enderbury
+13:00 Pacific/Tongatapu
+14:00 Etc/GMT-14
+14:00 Pacific/Kiritimati