Last Updated : March 26, 2013 Products Affected : Media_Composer, NewsCutter, Symphony

Why wont my AMA drives auto mount?

This can happen when the Windows service 'Shell hardware detection' is disabled in Windows computer management. This service is probably disabled by your system administrator to prevent the distribution of 'Autorun' viruses.
 
To re-enable this service right click 'My Computer' and choose 'Manage'. In the Computer Management window that now opens choose 'Services' and then lookup 'Shell hardware detection' in the services list. Double click the service and choose 'Automatic' at 'Startup type'. Then click the 'Start' button

**After enabling this service you will need to restart the machine.

Also inside control panel make sure that "Auto Play" is set to run for all media and drives.