Knowledge base

Infortrend How To Basics

Posted in Pro Tools

This article was based off the Infotrend model A16F-R2431.

To get the Infortrend IP address

  1. On the LCD Panel, press Enter for 2 seconds
  2. Hit Down until View and Edit Config Parms > Enter
  3. Hit Down until Communication Parameters > Enter
  4. Hit Down until LAN IP Configuration > Enter
  5. Digits may appear next as xx :xx :xx :xx :xx > hit Enter
  6. Infortrend IP address appears (scroll down to see Gateway, Subnet)
If IP Address was set using DHCP, an IP address will not appear.  See * below for solution.
 
To Login to Infortrend via Web Browser (known as RAIDWatch GUI)
  1. Ensure you can ping the Infortrend’s IP address from a PC. 
    a)Click Start > Run > type cmd > hit Enter
    b) type ping [insert Infortrend IP address here]
    c) If there is a Reply, it works.

If there is no reply, or an error, ensure the PC is connected to the Infortrend via Ethernet cable.  Also ensure the network settings (Subnet/Gateway) match your Interplay network settings.

  1. Open Web Browser on this same PC > type the IP address only > Enter
  2. A User Login screen appears.  Click pulldown for User Name > change to Configuration
  3. If password is configured, enter it.  Otherwise, leave blank & hit Login
  4. The next screen will show a graphical image of your Infortrend and various options on the Left
* How to set Infortrend IP address, Netmask, & Gateway, especially in case of DHCP 

WARNING: This process requires you to reboot the Infortrend, and will cause Interplay to be down temporarily, thus loosing connection to AvidWG.

   Please shutdown BOTH Interplay Nodes prior to this.
 
1. Hold “Enter” for 2 seconds on the LCD display to enter the menu.
2. Arrow down (6) to “View and Edit Config Parameters.”  Press “Enter” (1)
3. You see “Commucations Parameters.”  Press “Enter” (1)
4. Arrow down (1) to “LAN IP Configuration” Press “Enter” (2).  You see either
 
    a)DHCP Client
    b) an IP address from the DHCP server
    c) or your own IP

5. Press “Enter” (1).  You come to a sub menu with “View Statistics”
6. Arrow down (1) to “View & Setup IP Address.” Press “Enter” (1)
7. You will see a screen IP.Addr displaying your IP Address or DHCP
8. Press “Enter”
9. You will see “Input Addre”


10. Using the arrow keys you can then enter your “IP Address” and “.”(dot).  Dot = Up (3)

11. When each number or “.”(dot) is chosen pressing “Enter” will move to the next digit.

*When finished entering the IP address, make sure the Flashing square is after the last digit
Example: 10.106.103.124█

12. When last digit is chosen, press & Hold for 2 seconds.  It shows IP Addr: [& your new IP or Netmask or Gateway]


13. Hit Down (1) to Netmask.
14. Hit Enter.  You see Input Addr.  Repeat steps 10-12. 
 
    Down (3) = 2
    Down (6) = 5
    Up (3) = .
 
15. Hit Down (1) to Gateway
16. Hit Enter (1).  You see Input Addr.  Repeat steps 10-12. 
17. Scroll up/down to confirm correct IP/Netmask/Gateway addr changes.  Then hold Enter for 3 seconds
18. You see Set/Change IP addr ?  Hold Enter for 3-4 seconds
19. You see a NOTICE about resetting Infortrend.  Read it, then Hold Enter for 2-3 seconds
20. You see LO[LAN]IP your new IP displayed here
21. Hit Enter (1).  You see View Statistics. 
22. Hit Down (1) to View & Setup IP address. Hit Enter (1)
23. Scroll up or down to confirm correct IP changes
24. Reboot (Reset) Infortrend for changes to take effect
 

To Reboot (Reset) Infotrend Controller

  1. Keep hitting ESC to get to beginning of LCD panel (make mental note what it says, should show Infortrend name or Model#).  Hold Enter for 2 seconds.
  2. Down (8) until System Functions.  Hit Enter
  3. Down (2) until Reset this Controller.  Hit Enter
  4. You see Reset this Controller ?  Hit Enter
  5. Infortrend will be rebooting.  The LCD will indicate when its back up.  When ready, it will show the same screen as 1

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