Knowledge base

Troubleshooting Home Sharing

Posted in Apple Mac OS

Symptoms

Learn what you can do if, after setting up Home Sharing, you cannot access your shared iTunes library over your home network from another computer, Apple TV, or iOS device.

Note: For general information on Home Sharing, see Understanding Home Sharing.

Products Affected

Apple TV (2nd generation), Remote app, iPod touch, iTunes, iPhone, iPad

Resolution

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1. Setup Home Sharing on all devices

If you need help setting up Home Sharing, use the articles below. Read the articles for the devices or computers you are trying to use with Home Sharing:

2. Verify System Requirements

3. Check your Apple ID

Home Sharing requires all computers, iOS devices, and Apple TVs (2nd generation) to use the same Apple ID.

To verify your intended Apple ID is enabeled on all of your devices:

  1. On Apple TV, navigate to Settings >
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