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If you see a -45054 error in the iTunes Store

Posted in Apple iTunes

-45054 errors occur when permissions on files or folders that iTunes uses to download purchases are restricted. The full -45054 alert message reads: “We could not complete your iTunes Store request. An unknown error has occurred (-45054).”

To resolve this issue, follow the steps below:

  1. If it's open, quit iTunes.
  2. Open Finder.
  3. From the menu bar at the top of your computer screen, choose View > As Columns.
  4. From the same menu bar, choose Go > Go to Folder.
  5. In the window that appears, type the phrase:
    /Users/Shared/adi
  6. Click Go.
  7. Drag the adi folder to the Trash.
  8. Open iTunes and try to make a purchase.

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