iPod, iPod (scroll wheel), iPod (touch wheel), and iPod (dock connector)

1. Toggle the Hold switch on and off. (Slide it to Hold, then turn it off again.)
2. Press and hold the Play/Pause and Menu buttons simultaneously until the Apple/iPod logo appears, about 6 to 8 seconds. You might need to repeat this step.

If the above steps didn't work, try connecting your iPod to a power adapter. Then, plug the power adapter into an electrical outlet, or connect iPod to your computer. Make sure that the computer is turned on and isn't set to go to sleep.

If you still can't reset your iPod, use only one finger from one hand to press the Center (Select) button, and one finger from the other hand to press the Menu button.

When your iPod resets, all of your music and files will be saved. Most settings will be saved as well, including the date and time (unless your iPod lost power and reset when reconnected to power), and customized settings such as your Bookmarks, On-The-Go Playlists, Shuffle, and Backlight timer. Some customized settings might be lost.