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If your iMac (2013 or 2014 model) restarts when opening a JPEG image in Finder or Preview

Posted in Apple Portable Computers

If you're using OS X Yosemite v10.10.3 and one of the following iMac models, viewing certain very large JPEG (.jpg) images in the Finder or Preview might cause your iMac to briefly stop responding, display a black screen, and restart to a message that your computer restarted because of a problem. If your iMac doesn't restart, it might instead display the image as an all-gray image.

  • iMac (Retina 5K, 27-inch, Late 2014)
  • iMac (27-inch, Late 2013)
  • iMac (21.5-inch, Late 2013)

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