Knowledge base

Symptoms

When opening FaceTime from the Dock, the following alert message may appear:

"An internal FaceTime error occurred.

There was a problem with FaceTime. You need to quit and open FaceTime again."

Resolution

Click the FaceTime icon in the Dock one time, then wait for the application to finish opening.

Additional Information

This can happen if you attempt to open FaceTime a second time while it is already loading, such as by clicking the FaceTime Dock icon more than once.

This document will be updated as more information becomes available.

Read more http://support.apple.com/kb/TS4457

Audio Perception is an audio technology, consulting, design, support and sales company. We service a wide range of audio, music and entertainment professionals including TV/film composers, music artists, songwriters, producers, studio owners and the audio post industry. AP provides all of our clients design, acoustic, tech support, wiring, install and integration needs. We also work in the home theater, office, restaurant and conference room market for acoustics and design. Drawing on decades of experience and the resources from four areas; audio engineering, technical engineering, design/consultation, and audio post production, we strive to provide our clients with a perfect mix of audio and technical engineering.