Knowledge base

[Validated] After installing Pro Tools LE 7.x on any Windows XP SP2 machine, an Administrator password is required to mount a USB flash drive if logged in under a Standard/Restricted user account. Uninstalling Pro Tools does not solve this.

Posted in Pro Tools


Question :
After installing Pro Tools LE 7.x on any Windows XP SP2 machine, an Administrator password is required to mount a USB flash drive if logged in under a Standard/Restricted user account. Uninstalling Pro Tools does not solve this.
Answer :
This is a known issue in Pro Tools LE v7.0-7.4 on Windows...

[Validated] Changing HyperControl Assignments in Pro Tools 8 does not appear to reassign Plug-In Controls with AIR plug-ins.

Posted in Pro Tools


Question :

PTSW: 56801

Pro Tools customers using an Axiom Pro with HyperControl may run into a situation where controlling AIR plug-ins may not appear to work. The work around for this is to Hold down modifier keys while clicking the controller to reassign. 

On a Mac, the Modifier Keys to hold down are: Command & Option

On a PC, the Modifier...

[Pending Validation] Media Composer doesn't follow when scrubbing in a Pro Tools Satelite system, though Pro Tools follows Media Composer scrubbing and Play In Sync is accurate.

Posted in Pro Tools


Question :

 

Media Composer Video Satellite and Pro Tools Satellites don't update when locating and/or scrubbing on another Pro Tools Satelite system.  Pro Tools does follow Media Composer timeline location updates.  All systems play in sync.


Answer :

To resolve this, confirm the following setting in Pro Tools:

  1. Go to Pro Tools...

Pro Tools MP 9.0.5 Updates - Includes Beta Support for Lion

Posted in Pro Tools

Pro Tools MP 9.0.5 Update for Owners of Pro Tools MP 9.0 on Mac and Windows
  • Pro Tools MP 9.0.5 software on computers with Mac OS X 10.6.x (Snow Leopard) and Windows 7 (32-bit or 64-bit)
  • Pro Tools MP 9.0.5 beta software on computers with Mac OS X 10.7.x (Lion)
Pro Tools MP 9.0.5 is an officially qualified and recommended update for all Pro Tools MP...