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If you see an exclamation point next to content in iTunes

Posted in Apple iTunes

Check your iTunes media folder

Mac

  1. Open Finder.
  2. From the Side Bar, click your Home folder (the folder named after your user account).
  3. Go to Music > iTunes > iTunes Media.
    If the iTunes Media folder is empty, go to Music > iTunes > iTunes Music.
  4. Open the corresponding folder for the file type you're looking for. The contents of the folder will be listed in alphabetical order. Depending on the folder, the files will be sorted by artist, author, or title.

For Windows Vista, Windows 7, and Windows 8

  1. Windows 8: Choose File Explorer from the windows taskbar.
    Windows 7 and Windows Vista: Choose Windows Explorer from the Start Menu.
  2. From the left-hand column, under Favorite Links, click Music.
  3. In the main window to the right, double-click iTunes.
  4. Double-click iTunes Media.
    If the iTunes Media folder is empty, double-click the iTunes Music folder.
  5. Double-click the corresponding folder for the file type you're looking for. The contents of the folder will be listed in alphabetical order. Depending on the folder, the files will be sorted by artist, author, or title.

For Windows XP

  1. Open Windows Explorer from the Start Menu.
  2. From the left-hand column, double-click My Music.
  3. In the main window to the right, double-click iTunes.
  4. Double-click iTunes Media.
    If the iTunes Media folder is empty, double-click the iTunes Music folder.
  5. Double-click the corresponding folder for the file type you're looking for. The contents of the folder will be listed in alphabetical order. Depending on the folder, the files will be sorted by artist, author, or title.

If you find any of your missing items, add them to your iTunes library by dragging them into your iTunes library window.

If you can't find your lost media in your iTunes Media folder, check your iTunes preferences to see if your media is in another location.

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