Question :

How do I submit a Transfer of Ownership form for Avid Audio (Digidesign) hardware?

Answer :

To register used Avid Audio (Digidesign) hardware, you will need to fill out a Transfer of Ownership Form. Registration entitles you to participate in the Avid Hardware Exchange Program and certain repair services for your hardware. Please download...

Question :
Pro Tools 9 is a standalone version of Pro Tools software that can run on Avid or 3rd Party Interfaces, as well as the built-in CoreAudio or ASIO compatible sound hardware in many computers.

Answer :

Release Date	Version	Info
11.04.2010	9.0	kb379099
01.05.2011	9.0.1	kb385471
03.09.2011	9.0.2	kb393691
05.25.2011	9.0.3	kb409231
05.26.2011	9.0....

Question :
System Requirements and Compatibility with Pro Tools|HD and Pro Tools|HD Native Systems with Pro Tools HD 9.0 Software
Answer :
Pro Tools|HD and Pro Tools|HD Native System Requirements with Pro Tools HD 9.0-9.0.3 Software

For optimal performance and reliability, be sure that your computer or laptop meets...

Question :
How can I install the base set of plug-ins included with VENUE systems?
Answer :

To install plug-ins from a USB Key Disk

1. Download the plug-ins .zip file to your personal computer.
2. Unzip the file.
3. In the unzipped file, locate the TDM Plug-Ins folder.
4. Copy the TDM Plug-Ins folder to the root level of your USB key...

Question :
Pro Tools 9.0.3 Downloads and Details:

• Pro Tools 9.0.3 Update

Download PDF:

• Pro Tools 9.0.3 Windows Read Me (PDF) [0.19 MB]

Answer :

Page Index

• Compatibility
• Issues Resolved in Pro Tools 9.0.3
• Issues Resolved in Pro Tools 9.0.2
  • General Pro Tools Issues
  • Recording
  • Editing
  • Mixing and Signal Routing
  • I/O Setup
  • File and Disk Management
  • MIDI
  • Plug-Ins...

Question :

Why Does the Error, 'Access violation occurred, unable to read location: 0x00000000' Appear While Launching Pro Tools 9 with an HD Native Card and Windows 7?

Answer :

This Error Can Appear if Pro Tools is Launched on Windows 7 with an HD Native Card that has Firmware v1.02.  The v1.02 HD Native Firmware is for Compatibility with early...

Question :

How to Reset the HD Native Card Firmware to Factory Default Settings

Answer :

Please Note: Resetting the HD Native Card's Firmware Requires Having the Computer Case Open in Order to Access the Native Card.

Instructions

How to Reset the HD Native Card's Firmware to Factory Default Settings:

1. Turn on the computer with the HD Native card...

Question :

I see the error, 'An unexpected error occurred while transmitting a firmware image. Error while writing the image to the card.  (-1166)' while launching Pro Tools HD 9.0.4 with a Thunderbolt 17" MacBook Pro computer with HD Native hardware.   

Answer :

This error occurs as Pro Tools 9.0.4 cannot upgrade the firmware of...

Question :

How to Upgrade the HD Native Card firmware from version 1.0 to version 1.0.2 for Thunderbolt MacBook Pro Compatibility.

Answer :

How to Update the HD Native Card's Firmware using a Mac Pro:

1. Install Pro Tools HD 9.0.4 software on the Mac Pro. (See the Pro Tools Installation Guide for instructions.)
2. Install the HD Native card in a...

Question :
UPDATED MAY 26, 2011
Why do I see an error dialog, "Unable to find an Audio Interface attached to the first HD card" when launching Pro Tools with an Apple 17" Thunderbolt MacBook Pro (early 2011 model) and Pro Tools HD Native hardware with a Magma EB1 expansion chassis?
Answer :
Avid has identified an...