Question :
How can I resolve the error message, 'DAE Error -13001 was encountered', when launching Pro Tools on Windows 7?
Answer :
Right-click on the Pro Tools icon on the desktop and choose 'Run as Administrator'. This should allow Pro Tools to launch successfully.
Alternatively, you can set Pro Tools to always run as administrator. Refer to the Wind...
While launching Pro Tools why does the splash screen freeze and hang while Aborting Init for the video engine?
This can occur after a clean install and launching Pro Tools 9 for the first time if the MOJO is receiving a PAL video reference. One way to resolve this is to turn off the black burst...
<![if !supportLists]>1) <![endif]>Turn off your computer and any peripherals. Leave your computer
Please Note: Avid does not directly test or qualify all third party Development Partner products for Pro Tools; certain data is supplied by Avid Development Partners. If you do not see a product, then the manufacturer has not yet provided the relevant information to Avid. Please contact the manufacturer for information.
Why does the Registration Window continue to pop up?
During the first launch after installing Pro Tools software, you should be presented with a "Welcome to Digidesign Product Registration" dialog that has 2 options:
Why do my hardware outputs appear instead of bus inputs when assigning inputs to tracks on D Command & D-Control?
This is a known issue with Pro Tools HD 8.1 (and higher), the reference number for this is PTSW-141040.
The workaround is to scroll past the list of hardware outputs on the console, the bus inputs will eventually...
System Requirements and Compatibility with Pro Tools MP 9.0 Software
Why does Pro Tools ask to update the firmware of my HD Native card every time it is launched?
Restoring the HD Native card's firmware to factory default settings and launching Pro Tools to re-update the firmware may resolve this issue. If not, please contact Avid Audio Support.