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Not able to add replacement Interplay Infortrend drive as a Global Spare

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Not able to add replacement Interplay Infortrend drive as a Global Spare

Last Updated : January 16, 2013
Products Affected : Interplay

Why can I not add a replacement drive for Avid Interplay's Infortrend as a Global Spare?
If a replacement Infortrend drive cannot be added as a Global Spare on the "Drives>Spare Drive" page in the Infortrend Web GUI it could be because the drive is associated with a different Logical Drive ID. This will be indicated by the drive being highlighted in blue. The working Logical Drive should be represented in red.

(It could also be due to the drive not being recognized by the chassis. If this is the case take a look at the article "

Infortrend array not recognizing a new spare drive")

User-added image

To clear the new drive of it's Logical Drive ID perform the following steps:
Inside the Infortrend's Web GUI...
1. Go to "Logical Drive>Set/Delete Logical Drive."
2. Select the drive in highlighted in blue that does not belong to the active Logical Drive in the Infortrend.
3. Select "Delete." (THIS WILL DELETE THE DATA ON THE DRIVE) *
4. Select "OK" to the message asking if you are sure you want to delete the drive.
5. The drive should return to a non-highlighted state.
6. Proceed with adding the drive as a Global Spare.

* If you get the error "The status of LD is shutdown now ! Cannot Delete Logical Drive (Logical Drive ID) !" see article "How to restart an Interplay Infotrend drive that is Shutdown"

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