Knowledge base

Changing SNMP settings on S5 or Max Air console

Posted in Pro Tools

An SNMP (Simple Network Management Protocol) card is installed in each DF66 and  SC263 System Computer.  Newer SC264 computers will also have an SNMP card installed. 

The SNMP card is a platform-independent server and PC-system management controller that can detect basic system operating conditions and notify the user when the conditions fall outside the defined limits.  It supports multiple communication protocols via an RJ-45 ethernet port and an RS232 serial port.

To update the DF66 SNMP card's firmware and configuration, run the Advantech SNMP-1000 program.  Go to Start/All Programs/Advantech/SNMP-1000.

If you don't see it on the System PC, install it.  Run the "SNMP-1000_V110.exe" install program.

The SNMP-1000 application opens with a window titled, "SNMP-1000 -- SNMP Agent Upgrade Utility (V1.10)". 

Click on the "Discover" button.  The SNMP Agent List will display all connected SNMP cards.  IP Address 192.168.0.100 is the DF66 SNMP card's IP Address.  IP Address 192.168.0.101 is the backup DF66 SNMP card's IP Address.  The current firmware version is 1.10.

There are two tabs -- "Firmware Upgrade" and "Remote Config".  Select "Firmware Upgrade", then click on the "Modify" button.   A popup wil be displayed, showing the IP Address, Account, and Password fields.  Older DF66 SNMP cards will have "advantech" as the Account.  Newer DF66 SNMP cards will show "euphonix" as the Account.

  Both should have "admin" as the password.

Once the password is accepted, click on the "Open" button if you want to upgrade the firmware.  The popup will let you browse to the *.bin file that you will use to upgrade the SNMP card's firmware.  Once you've selected the file, click on the "Upgrade" button to start the upgrade process.

To update the SNMP card's monitoring configuration, select the "Remote Config" tab.

Click on the "Open" button.  The popup browser will allow you to locate the *.cfg file that you will use to update the SNMP card's monitoring configuration.  Once you've selected the file, click on the "Upgrade" button to start the update process.  At the present, "ft1.cfg" is the latest configuration that is being shipped.  Another version is being tested and hopefully will be released. 

The Alarm Configuration in the SNMP website currently monitors DF66 fan RPM (low limits), voltages (high and low limits), and temperature (high and low limits).  If any limits are exceeded, the SNMP card will sound an alarm.  To turn off the alarm, press the recessed button to the immediate left of the USB ports on the DF66 front (behind the drop-down panel).  Certain exceeded limits will also trigger the temp, fan, and voltage status LEDs on the DF66 front panel.  To reset the status LEDs back to green,  you must go to the SNMP webpage, Agent Configuration, D/O (Digital Outputs), and submit the Digital Outputs back to the High default state.

Email Notification has to be set up by someone who knows the DNS address and mail server's IP address at the studio site.  There are 4 user-definable email addresses that the SNMP card can send to.  If "Daily Logs" or "Alarm and Log" is selected as a Mail Condition, it will email 3 spreadsheet files: Data -- contains all measurements and logic states; Event -- contains information on triggered events; Agent -- contains information on email notifications sent and network status.

To save the SNMP card's configuration, click on the IP Address of the card in the SNMP Agent List, then click the "Acquire" button.  A popup saying "Receive Finished!" should come up, then another popup saying "Load File Successful!".  A "RemoteConfig" popup will come up, allowing you to check which monitoring parameters you'd like to save.  A "File" pull-down menu will let you save the configuration as a file.

If you go to http://192.168.0.100/ in the System PC's web browser, you will see the monitoring configuration parameters updated.  Use the same Account and Password.  If you go to the Agent Configuration/SNMP Configuration page, you can update the System Description, System Contact, and System Location fields.

You can also remotely reset, power down, and power up the DF66 via the SNMP website.  Go to the Remote Control page.

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