Knowledge base

Well known TCP and UDP ports used by Apple software products

Posted in Apple Mac OS

Learn more about TCP and UDP ports used by Apple products, such as Mac OS X, Mac OS X Server, AppleShare IP, Network Assistant, Apple Remote Desktop, Macintosh Manager, and MobileMe. Many of these are referred to as "well known" industry standard ports. Note: Mac OS X v10.5 and later includes the Application Firewall, which is different...

Mac OS X: How to capture a packet trace

Posted in Apple Mac OS

In this advanced article, learn how to capture a packet trace; for example, you may be asked to do this when troubleshooting a network connectivity issue.  These steps use Terminal and the the tcpdump command; if you are not familiar with using the Terminal, you may want to use for third-party software that can perform a packet trace instead....

Mail: Mail unexpectedly quits when viewing certain messages

Posted in Apple Mac OS

Learn how to troubleshoot if Mail unexpectedly quits when viewing a certain message or messages. This can happen if the mail message is malformed or damaged in some way. In certain situations, Mail may unexpectedly quit when attempting to display the message. If you select such a message, Mail may quit each time you open the application....